Unit 1a. Job descriptions
Talking about jobs
Present simple
Unit 1b. Working conditions
Talking about working conditions
Adverbs of frequency
Unit 2a. Company history
Talking about company history and structure
Past simple
Prepositions of time
Unit 2b. Company activities
Talking about company activities
Connectors of addition and contrast
Present continuous
Unit 3. Exam focus: Vocabulary
Vocabulary practice
Unit 4a. Telephoning
Telephoning
Leaving and taking messages
Unit 4b. Internal communication
Requests and obligation
Unit 5a. Facts and figures
Describing trends
Adjectives and adverbs
Unit 5b. Performance
Talking about company performance
Present perfect and past simple
Reasons and consequences
Unit 6. Exam focus: Reading
Reading test practice
Unit 7a. Product description
Describing products
Dimensions, comparatives and superlatives question formation
Unit 7b. Product development
Talking about product development
Sequencing words
Present continuous and going to
Unit 8a. Business equipment
Talking about business equipment
Giving instructions
Unit 8b. Correspondence
Letter Phrases
Unit 9. Exam focus: Writing
Writing test practice
Unit 10a. Business hotels
Talking about hotel facilities
Asking for and giving directions
Unit 10b. Commuting
Talking about traffic and transport
Making predictions
Unit 11a. Arranging a conference
Talking about conference arrangements
Checking and confirming
Unit 11b. At a conference
Talking about a conference
Before, after, when, until etc.
Unit 12. Exam focus: Listening
Listening test practice
Unit 13a. Production
Talking about production process
Passive
Unit 13b. Quality control
Talking about quality control Conditional (real possibility)
Making suggestions
Unit 14a. Direct service providers
Talking about call centers, insurance and changes in working practices
Future possibility
Unit 14b. The banking sector
Talking about banking
-ing
Unit 15. Exam focus: Speaking
Speaking test practice
Unit 16a. Delivery services
Talking about delivery services
Prepositions of time
Unit 16b. Trading
Talking about trading
Tense review
Unit 17a. Recruiting staff
Talking about recruitment
Conditional
Unit 17b. Applying for a job
Talking about job applications
Indirect questions
Unit 18. Exam practice
Reading, writing and listening test practice
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